How to Update the Password on Your Mobile App

This app is a mobile portal to access data from Black Knight Data & Analytics. Black Knight is enforcing a password change on their service every 90 days.This affects your mobile app because it needs to use the same account information, so the stored password on your mobile app will also need to be updated.

If you are receiving a message on the app that your login is invalid (code 16, 17 or 18), the most likely issue is that your stored login information is out of date.

APPLE USERS: How to update your login

  1. Open the Settings screen of the app and scroll to the bottom of the screen
  2. Select Log Out
  3. Log back in using the same username and password you use on

ANDROID USERS: How to update your login

  1. Open the Settings screen of the app
  2. Completely clear, and carefully re-enter your username and password, using the same information you use on
  3. Scroll down to the bottom of the screen and select Save. Important! If you do not hit save, your updated information will not be applied.

More Information
Provident Title Company


Getting Started

To get started, you need an account provided by your Provident Title Sales Rep.

Note New users must also visit from a desktop computer or mobile browser, and sign-in to accept agreements and complete their account setup before they can use their account on the mobile app.

Step 1: Download the app

Step 2: Log In
Username & Password: Your login for
Security Code: Provided by your Provident TItle Sales Rep

Need Help?

I need an account (username, password, or security code)

I am trying to login and receiving a message my login is invalid (Error Code 18).

I am receiving a message that my security code has expired (error code 12).

I have a question about Walking Farm

Other Issues



Are you looking for a Security Code, Username or Password?

You need to contact Provident Title Company.


I am trying to login and receiving a message my login is invalid (error code 18).

First, Log-in to

You may be asked to accept any agreements, or complete a profile when you log-in to the site above.


I receiving a message that my security code has expired (error code 12).

Please contact Provident Title Company.

We handle technical issues related to the application and are not able to provide user access information.



Contact Red Shed Technology Technical Support

If you need an account, contact Provident Title using the contact details above.

If you have a question that has not been answered here, please open a support ticket.

Support hours: Monday-Friday 8:00 AM-5:00 PM CST




    Error Code
    If you are receiving an error, please indicate the code listed at the end of the error message


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